What are MHQ's hours of operation?
For your convenience, our Marlborough, MA, Oxford, MA, and Middletown, CT business hours are 8:00 AM to 5:00 PM (Eastern) Monday through Friday.
Can anyone buy a vehicle from MHQ?
Due to binding agreements with major automobile manufacturers MHQ is limited to only selling vehicles to municipalities, related government accounts and those authorized to purchase under contracts that we honor.
How long does a typical upfit take to complete?
We can complete a vehicle within 48 hours, depending on the complexity of the work. MHQ typically begins working immediately, and with our extensive vehicle and equipment inventory, we are able to finalize the build sheet and schedule work within hours.
Does MHQ sell used police vehicles?
Yes! We are able to sell used police vehicles to municipalities and other approved entities such as vehicle wholesalers.
How do I have my vehicle serviced?
“We handle installations, diagnostics, mechanical and electrical services at all of our facilities. Our Marlborough, MA Installation Service can be reached at: (508) 573-2632. For Vehicle Scheduled Maintenance, Factory Authorized Vehicle Warranty Service, or Quick Turn Service, please call: (508) 388-5050. For Truck Equipment Service, please call our Oxford, MA location at: (508) 842-0866. For Middletown, CT Service, please call (860) 788-6816. Our business hours are 8:00 AM to 5:00 PM (Eastern) Monday through Friday.”
Can anyone buy equipment from MHQ?
Generally yes! However, the sale of some emergency equipment is restricted to authorized purchasers, as dictated by state and local laws.
Who are your featured vendors?
We represent and have alliances with virtually all of the industry’s best manufacturers.
Who do you have contracts with?
MHQ is proud to be a holder of multiple state and municipal contracts throughout New England, New Mexico and Arizona. Click here to view are current contracts!